Call Before You Dig
2040 Whitney Avenue
Hamden, CT 06517
800-922-4455 | 203-281-5435
Anyone engaging in excavation activities is required to notify underground facility owners prior to the start of the excavation.
Private Utility Locators
- Hartford (860) 338-4694
- Nationwide (866) 914-4718
Website
The One-Call System does not mark utilities. The One-Call system only notifies participating member utilities. These participating member utilities will not mark private or non-member utilities. The utility locating companies notified will locate and mark only primary public utilities, so it's up to you to keep track of what else is on your own property.
Private Utilities are the buried lines after the meter or main lines. If you have a curbside meter then your property will not get marked by the participating member utility locators. Other buried utilities that generally are not marked include but may not be limited to: sewer lines, private lighting, sprinklers, fire mains, secondary electric lines to detached garages, and septic lines.
No. There will be a service fee for a private locate. The utilites are owned by you and its the owners responsibility to cover the cost to protect private undergound lines.
Within two working days of your call to CBYD, a representative from each affected member utility company (not a CBYD staff person) will mark the location of their underground facilities with paint and/or flags at the excavation site. Make sure that your property is accessible. The utilities will only identify the facilities that they own or operate, not privately installed lines or facilities.